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Frequently Asked Questions

Will the house cleaner bring all the supplies?

Certainly! The cleaner comes fully equipped for your service. Please note they won't provide laundry detergent, dishwasher soap, or trash can liners. Feel free to let us know where you keep these items in your home.

Can I stick to the same cleaner always?

We prefer to have the same cleaner(s) service your home each visit. For various reasons, they may be unavailable for every visit. Each cleaner will follow the same 25-point checklist for consistency.

How many maids will come clean my home?

We send one cleaner for smaller homes and a team of two for bigger homes.

Do I have to be home when you clean?

Nope! If you are not going to be home, we do require you provide instructions on how to enter the home. We do not store keys, so a lock-box is recommended.

Do you service my area?

Our main service area is Paradise Valley, Scottsdale, Tempe, Mesa, Chandler, Gilbert, Queen Creek and East Phoenix neighborhoods.

Can I reschedule my cleaning visit?

Yes, you can. On your confirmation/reminder email, click the green 'Reschedule' button to choose a new date or arrval window.